Ira can help patients book, reschedule, cancel, or confirm appointments when the connected practice management system supports those actions.
Ira identifies the patient or collects new patient details.
Ira asks what type of appointment the patient needs.
Ira searches for valid available slots based on appointment type, provider, duration, and PMS rules.
The patient chooses a time and Ira confirms the details.
Check the appointment type, provider mapping, operatory availability, schedule template, and whether the type is enabled for AI booking.
