Ira can answer calls after your practice closes, using your after-hours greeting and routing rules.
After-Hours Behavior
Book or reschedule appointments when schedule access is available.
Answer common questions from the knowledge base.
Take messages for staff follow-up when a request needs a person.
Route urgent or emergency calls according to your configured policy.
Setup
Keep business hours and holiday hours current in practice settings. Ira uses those hours to decide when after-hours behavior applies.